Shipping and return policies
SHIPPING AND RETURNS POLICY
Remember, you must receive your order within a maximum period of 72 hours (within the peninsula), if not, do not hesitate to contact us.
For any return it is necessary that the product is in perfect condition. With its labels, packaging, no signs of use and a maximum of 15 days have elapsed since delivery.
If you meet these requirements, enter this link and follow the steps: https://return.iblastmile.com/es/downunderbcn
Since the refund is confirmed, you will receive your money within a maximum period of 24 hours. The cost of the return is borne by the customer.
Free for the client within the Peninsula*. To carry out any change, send an email to firstname.lastname@example.org indicating "change and order number".
Remember: the product must be in perfect condition. With its labels, packaging, no signs of use and a maximum of 15 days have elapsed since delivery.
*Down Under will only be responsible for the shipping/handling cost of the first change. If the client wishes to make a second change, the cost will be borne by him.