Privacy Policy


Who is responsible for the processing of your personal data?

Down Under is a registered trademark, owned by Clara and Nona Pérez, with NIF: 45936777G and 45936778M respectively, with tax address Calle Pintor Viver 9, 08225 Terrassa. The contact persons are Clara and Nona, who are responsible for your personal data.

Down Under contact email for any question regarding the privacy of your data is:

For what purpose do we treat your personal data, for how long do we keep them and who is the recipient of these?

Your personal data is used for the purpose of managing and controlling contractual relationships, as well as for the activity of advertising or commercial prospecting about our products and services.

The personal data provided will be kept during the commercial relationship or during the years necessary to comply with legal obligations. Otherwise, the user must express his willingness to unsubscribe from Down Under services.

Regarding the recipient, no data will be transferred to third parties except by legal obligation.

What are your rights in relation to your data?

At any time, as a user, you have the right to access your personal data, as well as to request the rectification of inaccurate data or, where appropriate, request its deletion when, among other reasons, the data is no longer necessary for the purposes for which it was collected.

On certain occasions, you may request the limitation of the processing of your data, in which case we will only keep it for the exercise or defense of claims. In addition, you can exercise your right to be forgotten, oppose the processing of your data and request its portability.

You can exercise all these rights at the following email address indicating the reason for your request and providing a copy of your ID, in order to prevent third-party access to your personal data improperly.

Without prejudice to any other administrative resource or judicial action, as a user you will have the right to file a claim with a Control Authority, particularly in the Member State in which you have your habitual residence, place of work or place of the alleged infringement, in the event that you consider that the processing of your personal data is not adequate to the regulations, as well as in the case of not seeing the exercise of your rights satisfied.

Use of cookies

A cookie is a file that is downloaded to your computer when accessing certain web pages. Cookies allow a web page, among other things, to store and retrieve information about the browsing habits of a user or their equipment and, depending on the information they contain and the way in which they use their equipment, they can be used to recognize the user.

If you wish to consult more information about what cookies are, what they store, how to eliminate them, deactivate them, etc., please go to this link .

data security

For us, the privacy and protection of the personal data of our users is very important. Therefore, at Down Under we do everything in our power to ensure that your data is used properly, allowing access only to authorized personnel.

We maintain the security levels of protection of personal data in accordance with the applicable regulations and all the technical means at your disposal have been established to prevent the loss, misuse, alteration, unauthorized access and theft of the data that you provide as a user through the Website, without prejudice to informing you that Internet security measures are not impregnable.

Down Under undertakes to comply with the duty of secrecy and confidentiality with respect to personal data in accordance with applicable legislation, as well as to grant them safe treatment in international assignments and transfers of data that, where appropriate, may occur.

In those web services that require registration as a User, a password must be chosen. As a user, you are responsible for maintaining the confidentiality of this password, as well as for all activities that occur in the session started with your name and password. Also, you agree to notify Down Under as soon as possible of the unauthorized use of your username and/or password or any other security breach. Down Under will not be responsible for damages or losses that may arise due to non-compliance with this obligation by the user.